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Saint Vincent Hospital is proud to be named #1 Cardiology in State and America’s 100 Best Coronary Intervention Hospitals for 2024 by Healthgrades!

#1 Cardiology in State#1 Cardiology in StateThis distinction places us in the top 5% of hospitals nationwide for coronary intervention.
We are recipients of the following Healthgrades awards:

  • #1 Cardiology in State
  • One of Healthgrades, America’s 100 Best Hospitals for Coronary Intervention (2 years in a row 2023-2024)
  • Recipient of the Healthgrades Coronary Intervention Excellence Award (3 Years in a Row 2022-2024)
  • Named Among the Top 5% in the Nation for Cardiology for Coronary Interventional Procedures (2 Years in a Row 2023-2024)
  • Named Among the Top 10% in the Nation for Cardiology Services (2 Years in a Row 2023-2024)
  • Named Among the Top 10% in the Nation for Coronary Interventional Procedures (3 Years in a Row 2022-2024)
  • Five Star Recipient for Coronary Interventional Procedures (2 Years in a Row 2023-2024)
  • Five Star Recipient for Treatment of Heart Failure (2 years in a Row 2023-2024)

Critical Care:

  • Five Star Recipient for Treatment of Respiratory Failure (3 Years in a Row 2022-2024)
  • Five Star Recipient for Treatment of Diabetic Hospitalizations (2 Years in a Row 2023-2024)

Our Message to the Community

Chief Executive Officer Carolyn Jackson welcomes you to Saint Vincent Hospital and invites you to learn more about your community partner in healthcare.

About Saint Vincent Hospital

Saint Vincent Hospital offers a whole new experience in health care. By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community.

Saint Vincent Hospital excels at offering the best care in a friendly atmosphere. From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, our robust surgical facility including our da vinci robotic surgery and Cyberknife technology, to our comfortable and compassionate women & infants programs - you don't have to travel far for high-quality health care: We're right here, in the heart of Worcester.

Learn what makes us a Community Built on Care

News & Announcements

Saint Vincent Hospital Presents Final Proposal to MNA

Aug 5, 2021

Last, best and final offer addresses staffing, compensation and workplace safety

Worcester, MA – Aug. 5, 2021 – Saint Vincent Hospital presented its last, best, and final offer to the Massachusetts Nurses Association (MNA) today. This comes after months of the hospital providing escalating proposals to address nurse staffing, the central issue vocalized by the union. Saint Vincent Hospital’s final proposal is presented as the protracted strike has reached 150 days and has resulted in the hospital reducing services to protect critical services and jobs for the community.

Saint Vincent Hospital has continued to provide data that confirms its quality of nurse staffing and patient care. This was validated last week by a nationally respected third party, U.S. News & World Report, which rated the hospital as a “Best Regional Hospital.” Additionally, U.S. News & World Report rated Saint Vincent Hospital nurse staffing “Very High,” which is an honor shared only with three other institutions in the state: Massachusetts General Hospital, Brigham and Women’s Hospital and Tufts Medical Center.

Saint Vincent Hospital conducted a thorough review of its staffing and found that its nurse to patient staffing ratios that are in the top 75th percentile of peer hospitals in Massachusetts. This supports the U.S. News & World Report’s assessment on the high quality nurse staffing at the hospital.

After a careful review of patient acuity and feedback from nurses on the patient floors, the hospital chose to make additional investments to increase service levels available to Central Massachusetts. These staffing investments will place Saint Vincent’s nurse staffing in the 90th percentile in the state and are reflected in the following staffing improvements in the final proposal:

  • Increase of resource nurses, whose primary responsibility is to provide additional support to bedside nurses, from 11 units to 20 units in the hospital
  • Increase in nurse staffing in multiple units where patient acuity has increased since the last time the staffing guidelines were updated in the contract
  • Increase in nurse staffing at the higher patient census points on multiple units, ensuring that there is adequate nurse staffing even when the hospital is very busy and full

Additionally, the last, best, and final offer maintains a generous and competitive compensation package as well as several workplace safety improvements:

  • Increase in wages of 8% to 35% between now and the end of the contract in 2024, enabling nurses at Saint Vincent Hospital to receive competitive wages for their respective tenures
  • Addition of a 3% lump sum bonus on hours worked in 2021 in recognition of nurses who are returning to the hospital to care for their patients
  • Addition of a special lump sum bonus for the most senior nurses to recognize their years of commitment to Saint Vincent and their patients
  • Increase in benefits cost share by Saint Vincent Hospital for all nurses working 24 hours or more hours per week, reducing their out-of-pocket healthcare benefits expenses
  • Addition of key workplace safety measures agreed upon with the MNA, the majority of which have already been implemented

Saint Vincent Hospital’s last, best, and final offer reflects the hospital’s commitment to Central Massachusetts by enhancing healthcare service levels, offering competitive compensation to recruit and retain nurses, and listening to the feedback on workplace safety shared by its nurses. This is consistent with the company’s thoughtful and respectful approach to working with labor unions and their employees. Tenet affiliated hospitals have successfully reached agreement on over 25 union contracts since 2020, including two in Massachusetts during the extended nursing strike.

The last, best, and final offer represents the full extent to which the hospital will go in the negotiations. It comes after the union refused to counter the hospital’s previous proposal and cancelled the scheduled session on Tuesday, August 3, before the parties even had a chance to meet. Despite that, the hospital chose to increase the lump sum bonus on hours worked in 2021 in recognition of the nurses as noted above. The final proposal also comes as the nursing strike and nursing shortage has forced the hospital to scale back services, as COVID cases are rising, and as winter is approaching; all of which will place more demand on a busy hospital.

“Our last, best and final offer remains generous across wages and benefits, and includes extensive investments in nurse staffing, building upon the hospital’s “very high” nurse staffing rating by U.S. News & World Report,” said Carolyn Jackson, Saint Vincent Hospital CEO. “Over 200 nurses have crossed the picket line to care for patients, and we continue to welcome additional nurses each day. It is time for the MNA bargaining committee to accept this offer or put it to a vote overseen by the federal mediator.”