Massachusetts Department of Public Health Gives Saint Vincent Hospital a Clean Bill of Health for Staffing and Quality of Care

Saint Vincent Hospital proudly shares that a recent survey by the Massachusetts Department of Public Health (DPH) found zero deficiencies in the areas of staffing and quality of care, confirming the hospital’s commitment to high-quality care. Patients can continue to feel confident when they choose Saint Vincent Hospital for care.

“To have no negative findings for staffing and quality of care from the DPH is a reflection of the consistent collaboration and dedication to patient care that our staff and physicians demonstrate every day,” said Carolyn Jackson, Chief Executive Officer of Saint Vincent Hospital and the Massachusetts Market. “We appreciate DPH’s thoughtful approach to the detailed survey that was completed. Our team was proud to show them the inner workings of our high-quality organization.”

The DPH conducted a five-day, on-site survey in response to recent complaints filed by a third party. The surveyor examined the hospital’s operations in great detail and found five of the six alleged complaints to be completely unsubstantiated. The survey helped uncover an opportunity for improvement relating to the hospital’s telemetry monitoring equipment, which the hospital was already in process of addressing, and has now been fully corrected.

“Quality is the cornerstone of everything we do at Saint Vincent Hospital, and we always welcome constructive feedback from the DPH,” said Michele Sinopoli, MD, MBA, FACOG, Chief Medical Officer of Saint Vincent Hospital. “Receiving positive results from an in-depth survey reinforces that our team consistently provides high-quality care to the communities we serve.”

To learn more about quality and safety at Saint Vincent Hospital, please visit https://www.stvincenthospital.com/about/quality-and-safety.